Gemma Natori

Sr. Director of Implementation & Onboarding @ Synctera!

Role
Senior Director of Implementation and Onboarding at Synctera
Location
Los Angeles, CA, US
LinkedIn followers
500 followers

About Gemma Natori

Results-driven fintech leader with a strong background in technical implementation, partner management, and cross-functional collaboration. Experienced in online and mobile banking technology, I specialize in optimizing client onboarding, driving operational efficiencies, and solving complex challenges alongside compliance, operations, and technology teams. Passionate about embedded finance and BaaS partnerships, I thrive in delivering seamless banking solutions that enhance financial accessibility and innovation.

Experience

  1. Senior Director of Implementation and Onboarding

    Synctera

    Oct 2024 — Present

    As the Senior Director of Implementation, I lead the Implementation team to ensure seamless onboarding of our FinTech and sponsor bank clients. My role focuses on driving successful client outcomes by overseeing project management, technical integration, and operational success.

Education

  • Smith College

    Bachelor of Arts (B.A.), Sociology

    2010 — 2014

Skills

  • Japanese
  • Analytics
  • Statistics
  • Stata
  • Nonprofits
  • Python
  • International Relations
  • Public Speaking
  • Research
  • Powerpoint
  • Microsoft Excel
  • Snowboarding
  • Administrative Assistants
  • Institutional Research
  • Spss
  • Quantitative Research

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