Gemma Bromfield
Resolution Consultant @The TCM Group | Putting People First™️
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WORK HISTORY
Resolution Consultant @The TCM Group | Putting People First™️
GB
I provide high quality mediation and investigation services for customers of The TCM Group. I work with David Liddle and his team to investigate and resolve workplace conflict, bullying, harassment, discrimination, misconduct and disciplinary issues. TCM delivers the highest standards of mediation, investigation and coaching services in the UK and I am proud to be working with such a prestigious organisation.\'
EDUCATION
ICS Learn
Cipd level 5, Hr
ABOUT GEMMA BROMFIELD
Most workplaces don’t have a conflict problem – they have an avoidance problem.When people don’t feel safe to speak, seen when they struggle, or believed when they raise concerns, you don’t have a conflict culture… you have an avoidance culture.Avoidance thrives where leadership is stuck in 1990\'s thinking, HR is trapped behind outdated policies, and neurodivergent employees mask, over‑comply or stay silent because honesty has been unsafe.My philosophy is simple: conflict isn’t caused by “difficult people” — it’s caused by unmet needs, outdated systems, and emotional realities that aren’t being acknowledged.What I see beneath the surface every day:shutting downdefensivenessfear‑based compliancesilence that isn’t peaceburnout and resignations that “come from nowhere”These aren’t behavioural issues. They’re needs: safety, autonomy, time to process, being believed, sensory comfort, trust.Professional grounding:• CMC Registered Mediator• TCM & OCN Accredited Workplace Mediator• Mediation Trainer & Assessor• Accredited Conflict Coach• Trauma‑informed with certifications in PTSD & CPTSD• Mental Health First Aider• CIPD Level 5What I do:I support workplaces through mediation, conflict coaching, neurodiversity‑informed coaching and bespoke training I develop myself, blending ND insight, trauma awareness, communication, ego work and human needs.My work helps HR and leaders move from avoidance to courage, from blanket processes to human understanding, and from punitive conflict handling to psychological safety.If you’re ready for conflict to become human rather than harmful, let’s talk. g••••••••@gbhrconsultant.com 07•••••••02
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