Geisson Rodrigues
Technical Support Manager at Sciton
- Role
- North America Technical Suppoort Manager at SCITON
- Location
- Mountain View, CA, US
- LinkedIn followers
- 500 followers
About Geisson Rodrigues
Technical Support Leader and Mechatronics Engineer with 10+ years in the medical device…
Experience
North America Technical Suppoort Manager
Apr 2024 — Present · US
Lead North America technical support operations for advanced medical devices, ensuring rapid and effective issue resolution.+Manage and mentor a high-performing team, achieving high client satisfaction.+Diagnose and resolve complex software, electronics, and laser system challenges, driving optimal device performance.+Collaborate with cross-functional teams to implement best practices and continuously improve support processes.+Consistently exceed service benchmarks, enhancing operational efficiency and reliability for clients across the region.
Education
Universidade Paulista
Bachelor of Engineering (BEng), Mechatronics, Robotics, and Automation Engineering
2005 — 2009
Skills
- Software Development
- Electronics
- Automation
- Autocad
- Solidworks
- Engenharia
- Iso
- Laser
- Lean Manufacturing
- Microsoft .net
- Microsoft Office
- Microsoft Project
- 5s
- Engineering
- Operating Systems
- Microsoft Excel
- Sql
- English
- Product Development
- Negotiation
- Vb.net
- Fabricação Enxuta
- Sistemas Operacionais
- Automação
- Desenvolvimento De Produtos
- Inglês
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