Geetanjali Durkellu
Senior Process Associate @Tata Consultancy Services
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WORK HISTORY
Senior Process Associate @Tata Consultancy Services
Pune, IN
Currently working for Liberty Mutual Insurance, an US-based project, handling their misc. expenses and finances. · Worked on the Telstra, an Australian project from May 2019 till October 2023. · Delivered training and implemented change management strategies to attain targeted results. · Created and refined production techniques and processes to satisfy both customer requirements and organizational objectives. · Evaluated process flows to pinpoint improvement opportunities that enhance productivity and decrease expenses. · Established standard operating procedures and documented workflows to enhance and streamline current and future processes. · Identified and advised on methods to realize potential improvement opportunities.
EDUCATION
St Felix High School
SSC
Ness Wadia College of Commerce
Bachelor's Degree
SKILLS
ABOUT GEETANJALI DURKELLU
I am a seasoned Business Process Specialist with over 8 years of rich background in…
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