Geddy Meguyer
Senior Manager Head of Digital Mortgages and Enabling Services - Yorkshire Building Society @Yorkshire Building Society
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WORK HISTORY
Senior Manager Head of Digital Mortgages and Enabling Services - Yorkshire Building Society @Yorkshire Building Society
As the Head of Digital Mortgages and Enabling Services (CEO-3) I have responsibility of the digital estate for both mortgage customer and broker relationships with the society. Reporting into the Director of Digital Channels and Marketing I set the strategic direction for the digital mortgage journeys and enable increased usage of digital platforms. I support my team to deliver outstanding customer experience through market insights and robust customer testing.
EDUCATION
Medina High School
A Level - Art
SKILLS
ABOUT GEDDY MEGUYER
Head of Digital Mortgages and Enabling ServicesYorkshire Building SocietyWith 15 years experience in financial services, I have developed my passion for customer led design and creating award winning digital experiences. I have recently joined Yorkshire Building Society as the Head of Digital Mortgages and Enabling Services; a role that I can bring my desire for world class customer experience to, and skills built through many years in the industry.Prior to joining YBS I had a long career at NatWest Group where I held many roles from frontline to change and digital propositions, giving me breadth of knowledge in banking and the ability to understand the evolving needs of customers.In an ever-increasing digital age companies need to find the balance between digital automation provided through sleek, personalised and simple experiences, and providing expert human support when its needed.
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