Gregory Demotchkine
Product Manager @RingCentral
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WORK HISTORY
Product Manager @RingCentral
Paris, FR
Leading exciting beta programs and preparing the features of tomorrow- like our Intelligent Virtual Agents, connecting our contact center to the latest in AI and chatbot solutions- As lead PM in EMEA, I\'m the key point of contact for big enterprise accounts- Through workshops, webinars and discovery sessions I stay close to the ground- By directly engaging with our top clients and partners I understand their needs and painpoints- That helps us to identify the key strategic and tactical features for our ambitious Roadmap- But I am not alone, for I collaborate cross-functionally with my peers in Product, Design, R&D, Marketing, Professional Services, Support and other client-facing teams in France, US and around the world. I work tirelessly on improving- our mature omni-channel contact center solution- our 20+ channels (email, chat, social, messaging, reviews)- understanding and carrying the voice of 200+ Enterprise customers
EDUCATION
University of Nottingham
Bachelor of Arts - BA, Ancient History
SKILLS
ABOUT GREGORY DEMOTCHKINE
Senior Product Manager based in France with 15+ years in SaaS product development.Certified Product owner & Scrum Master. Certified project manager (PRINCE2).These are great certificates, but I also bring real hands-on experience in numerous industries: CX (Contact Center, CCaaS), CRM, Cloud (IaaS/PaaS), Fintech (Private equity, Asset Management, Insurance, Regulation reporting, Corporate Tax, Accounting), Digital, Translation/Localization, E-commerce, Luxury, Document management).
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