Gareth D.

Head of Technology - Orders, Fulfilment & Service Management @Lovehoney Group

Bath, GB

Enterprise-level ownership of delivery execution across multiple mission-critical platforms, operating directly under the CTO with accountability for delivery confidence, technical outcomes and live service performance. Scope and accountability - Full ownership of delivery across- Order Management platforms - Case Management systems - Warehouse Management platforms - Enterprise middleware and integration layer - End-to-end responsibility spanning idea, build, release and live operations - Accountability for integrations with ERP, EMS and multiple SaaS platformsDelivery leadership - Own the single, coherent delivery plan across multiple concurrent initiatives - Translate business strategy into realistic, executable delivery plans - Make explicit decisions on scope, sequencing, dependencies and trade-offs - Proactively manage delivery risk across portfolios and platforms - Provide clear, trusted delivery reporting to executive leadershipTechnical delivery & operations - Ownership of delivery standards across CI/CD pipelines and DevOps practices - Accountable for production readiness, release quality and operational stability - Operate a “build it, run it” model with clear ownership post-release - Ensure platforms are deployable, observable and supportable at scale Leadership & governance - Senior leadership of delivery managers, business analysts and engineering leads - Set delivery expectations, standards and operating rhythm across teams - Partner with the CTO on priorities, investment decisions and delivery capacity - Balance commercial constraints with technical risk and long-term sustainability

University of Bath

HND, Computing - Software Engineering

University of Gloucestershire

BSc Hons, E-Commerce with Multimedia