Graham Hill
Associate Consultant @Sums Consulting
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WORK HISTORY
Associate Consultant @Sums Consulting
Reading, GB
University of Wolverhampton - Review of Finance, HR and Payroll ServicesUniversity of Essex - Review of University IT and IT Open University - Review of Data Protection structure and responsibilitiesKings College London - Supporting workshops for strategic review of Research IT
EDUCATION
University of Bradford
MBA, Exec Part-Time
University of Bristol
BSc, Engineering Mathematics
SKILLS
ABOUT GRAHAM HILL
IT consultant with over 30 year\'s experience leading IT functions in the public and private sector, with recent in-depth experience of UK Higher Education.A professional leader capable of creating, communicating and delivering strategy, able to deal with operational challenges and resolve complex problems.I have developed and managed a transformation of corporate IT services as part of a major modernisation and investment programme, and led the introduction of project management frameworks within a large and complex organisation, to manage increased levels of risk.As a University IT Director, I have implemented successful re-organisation and merger of IT teams, introduced account management, attracted significant levels of new investment in technology and delivered innovative and successful student, academic and administrative services.I am passionate about continually improving customer experience and I am very proud to have been part of the team which significantly increased student satisfaction as measured by the annual National Student Survey (NSS) from national average (84%) to upper quartile (90%) and to have consistently measured monthly customer satisfaction at 99%(satisfied or very satisfied).I am effective at networking and engaged in a number of external initiatives at national level, for example with the professional body for IT professionals in education (UCISA).I can demonstrate key skills in the delivery of change management programmes; multi-million pound operational and capital investment budgets; building highly effective organisational relationships; delivery of high quality services; and working with diverse groups demonstrating personal flexibility and resilience.Get in touch with me at g•••••@gcrhill.com or call me on 07•••••••09
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