Gazala Batliwala
Vice President and Deputy Branch Manager
- Role
- Vice President & Deputy Branch Manager at HSBC
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Gazala Batliwala
A result driven professional with over 13 years of rich experience in Contact Centre Operations & Branch Banking, presently associated with HSBC, as Deputy Branch Manager. Proven skills in managing teams to work in sync with the corporate set parameters & motivating them for achieving business and individual goals. Demonstrated abilities in managing service related requirements to meet business and operational objectives.Possess excellent interpersonal, communication and analytical skills with demonstrated abilities in customer relationship management & team management.Received numerous appreciations & laurels across the career path due to outstanding performance.
Experience
Vice President & Deputy Branch Manager
Mar 2023 — Present · Mumbai, IN
Education
TCLV College of Commerce- SNDT
HSC, Commerce
1995 — 1997
Skills
- Branch Banking
- Retail Banking
- Complaint Management
- Customer Relationship Management (Crm)
- Operations Management
- Team Management, Process Improvement,
- Banking
- Risk Management
- Team Management
- Cross Selling
- Crm
- Relationship Management
- Analysis
- Credit Cards
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