Gaylynne Lea

Inside Sales & Service Representative @Allredi

Pasadena, TX, US
EMAILS
g••••••••@allredi-us.com
MOBILE NUMBERS
+18•••••••44

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WORK HISTORY

Nov 2023 — Present

Inside Sales & Service Representative @Allredi

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US

Serve as the primary point of contact for customer inquiries, providing expert support with product selection, pricing, order placement, literature requests, and issue resolution including returns, shortages, and adjustments. • Maintain a high level of customer satisfaction through prompt, professional service for email, phone-in and walk-in clients. • Manage daily open orders and backorder reports to ensure timely fulfillment and proactive communication with customers. • Build strong customer relationships by delivering personalized support and product knowledge in a fast-paced environment. • Thrive both independently and as a team contributor; recognized for strong organizational skills, multitasking ability, and attention to detail.

EDUCATION

1983 — 1985

The Art Institute of Dallas

Associates, Applied Arts, Interior Design

SKILLS

Operations ManagementPerformance ManagementEmployee TrainingManagerSales OperationsCustomer RetentionCustomer ServiceIncome StatementOnboardingHiringCross-Functional Team LeadershipCustomer ExperienceTrainingCustomer SatisfactionManagementTeam BuildingRetailAccount ManagementDirect SalesProgram ManagementEmployee BenefitsP&LRecruitingVendor ManagementOrganizational DevelopmentInterviewsLeadership DevelopmentStrategySuccession PlanningTraining & DevelopmentHuman ResourcesMerchandisingTeamworkLoss PreventionSales ManagementStore ManagementLeadershipInventory ManagementCoachingStrategic Planning

ABOUT GAYLYNNE LEA

I’ve always believed that great teams don’t just happen — they’re developed through clear…

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