Gaylynne Lea

About Gaylynne Lea

I’ve always believed that great teams don’t just happen — they’re developed through clear…

Experience

1. Inside Sales & Service Representative

   Allredi

   Nov 2023 — Present · US

   Serve as the primary point of contact for customer inquiries, providing expert support with product selection, pricing, order placement, literature requests, and issue resolution including returns, shortages, and adjustments. • Maintain a high level of customer satisfaction through prompt, professional service for email, phone-in and walk-in clients. • Manage daily open orders and backorder reports to ensure timely fulfillment and proactive communication with customers. • Build strong customer relationships by delivering personalized support and product knowledge in a fast-paced environment. • Thrive both independently and as a team contributor; recognized for strong organizational skills, multitasking ability, and attention to detail.

Education

• The Art Institute of Dallas

  Associates, Applied Arts, Interior Design

  1983 — 1985

Skills

• Operations Management
• Performance Management
• Employee Training
• Manager
• Sales Operations
• Customer Retention
• Customer Service
• Income Statement
• Onboarding
• Hiring
• Cross-Functional Team Leadership
• Customer Experience
• Training
• Customer Satisfaction
• Management
• Team Building
• Retail
• Account Management
• Direct Sales
• Program Management
• Employee Benefits
• P&L
• Recruiting
• Vendor Management
• Organizational Development
• Interviews
• Leadership Development
• Strategy
• Succession Planning
• Training & Development
• Human Resources
• Merchandising
• Teamwork
• Loss Prevention
• Sales Management
• Store Management
• Leadership
• Inventory Management
• Coaching
• Strategic Planning