Gayle Snyder
Director, Customer Experience at Bright Innovation Labs
- Role
- Director Customer Experience at Bright Innovation Labs
- Location
- Columbus, OH, US
- LinkedIn followers
- 500 followers
About Gayle Snyder
Account management professional with experience training teams in forging high-trust customer relationships through white-glove customer experience delivery, logistics management, and schedule optimization. Communicate value proposals through effective and professional sales presentations. Excel in carrying sales processes from original sale through delivery, including expediting of new customer setup and operation. Consensus building team leader that motivates teams to buy into shared success; consistently achieve organization-wide customer service excellence performance goals through targeted training and employee engagement.
Experience
Director Customer Experience
Oct 2023 — Present · New Albany, OH, US
Education
The Ohio State University
Bachelor of Science - BS, Fashion Merchandising
Hondros College of Business
Real Estate
Skills
- Call Centers
- Human Resources
- Customer Service
- Warehouse Management
- Warehousing
- Retail
- Team Leadership
- Hiring
- Project Planning
- Supply Chain
- Supply Chain Management
- Process Improvement
- Operations Management
- Employee Relations
- Distribution Center Operations
- Integration
- Budgets
- 3pl
- Vendor Management
- Management
- Team Building
- Leadership
- Inventory Management
- Inventory Control
- Coaching
- P&L
- Merchandising
- Forecasting
- Continuous Improvement
- Training
- Logistics
- Customer Satisfaction
- P&L Management
- Strategy
- E-Commerce
- Income Statement
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