Gayle Sweeney

About Gayle Sweeney

TECHNOLOGY AND BUSINESS TRANSFORMATION LEADER with more than 25 years of experience leading and scaling organizations, driving enterprise growth and transformation with leading edge software and proven management models. Excels at conceiving, capturing and delivering innovation and modernization programs, from strategic visioning and pitch, through initiation, execution, and operation. Leverages life cycle software engineering and operation strength to devise, grow or turnaround complex technology delivery programs and organizations. Capitalizes on go-to-market opportunities for next generation data-driven business models- As Interim CIO at $90M NGO, turned around troubled ERP FIN/HR implementation; reorganized IT functions, addressed performance and budget gaps, instituted governance, PMO, release management and change control- As CTO, devised funding plan and business strategy for multi-company media/commerce JV startup, attaining $32M in venture funding, establishing organizational framework, developing solution portfolio, and negotiating 30+ vendor content partner contracts exceeding $50M revenue value. CUSTOMER SOLUTIONS AND SUCCESS EXECUTIVE leading professional services and customer support organizations, whether in startup or mature environments. Fuses strengths in business development, customer journey life cycle relationship management, software engineering best practices, organizational effectiveness, P&L management and topline/bottom line growth, to scale competitively- Professional services business unit leader with P&L for healthcare core administration SaaS client portfolio of $55M, consistently delivering successful implementations with revenue and margin growth above goal. Developed go-to-market value propositions and delivery model reducing cycle time, and cost while and customer satisfaction NPS- For BCBS national healthcare enrollment and claims adjudication program, led organizations responsible for strategic customer relationship management, business architecture, quality assurance, and customer operations support. Recognized as a visionary leader driving transformation in healthcare core administration software solutions.

Experience

1. VP, Global Professional Services

   Intelerad

   Sep 2022 — Present

Education

• The George Washington University

  MS

  1995 — 1996

• DeVry University

  BS

  1981 — 1983

• Nova Southeastern University

  MBA

  1987 — 1988