Gayatri S.

About Gayatri S.

Dedicated to continuous process improvement in the face of rapidly evolving and changing markets. Extremely results-oriented and proactive in addressing and resolving problems. Dependable & bringing management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills. Dedicated Operations Manager demonstrating effective leadership in all aspects of the job. Excels at cutting costs and streamlining operations. Skilled Operation Manager with solid experience managing all levels of multiple projects including budgeting and administration. Hard-working, multi-tasking Executive Assistant with outstanding telephone, scheduling and documentation skills. Enthusiastic and well-organized Administrative Assistant with solid background in data entry, schedule management and event planning. Administrative professional offering excellent communication and computer skills. Meets deadlines and works with a high level of multicultural awareness and adaptability. Detail-oriented and driven Executive Assistant with expertise in problem solving and managing daily office functions. Experienced Office Manager with a strength in managing multiple projects simultaneously and fostering a cohesive staff.

Experience

1. Senior Operations Manager

   Drawn

   Mar 2023 — Present · Gurugram, IN

   Manage end-to-end operations: HR, admin, finance, dispatch, customer care, merchandising Costing, Quality Control, events, and pop-ups.HR Leadership: End-to-end recruitment, interviews, contracts, offer letters, salary slips, onboarding, exits, and policy implementation.Finance Management: Salary disbursals, reimbursements, petty cash handling, purchase orders, invoices, vendor payments, and international artist agreements via HDFC.Factory Negotiations: Secured vendors at 3x lower costs while maintaining premium quality, saving significant production costs.Event Management: Successfully executed end-to-end pop-ups including billing, stock tagging, display setup, challans, and sales — events included Anita Shroff Living Room Story (Hyderabad), Chapter One (Ahmedabad & Baroda), and Style Audit by Jaina Lalbhai.Marketing Collaboration: Partnered with Vogue and other platforms; handled barter and sourcing deals.Process Excellence: Streamlined courier/vendor contracts with slab-based pricing, reducing fuel surcharges & ensuring savings.Customer Experience: Oversaw Shopify store, credit notes, size chart uploads, Instagram DMs, and escalations to improve brand engagement.Leadership: Built and scaled team from scratch 3 times; currently lead a 12-member multifunctional team.

Education

• Institute of Industry Integrated Technology & Business Management

  Master of Business Administration - MBA, Operations

  2014 — 2016

• Little Flower English High School - India

  SSC

• Little Flower English High School - India

  Master of Business Administration - MBA, Operations Management and Supervision