Gayatri Brahma
Asst. Operations Manager| Employee Lifecycle| People Operations | HR Manager
- Role
- Assistant Operations Manager at Vaco Binary Semantics Llp
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Gayatri Brahma
Results-driven professional with over 11 years of diverse experience in Human Resources Operations and Backend Management. Proven expertise in process enhancement, team building, and project management across PAN India. Adept at leading large-scale remote teams, developing business processes, and managing critical business metrics. Strong communicator with exceptional time management and organizational skills. Committed to continuous learning and adapting to new technologies and environments.\"You attract the energy that you give off. Spread good vibes. Think positively. Enjoy life.\"
Experience
Assistant Operations Manager
Apr 2021 — Present · Gurugram, IN
Engaging with Stakeholders, Operations and Development Team to steer the transformation and change requests• Worked on the development of new Business processes to increase overall effectivity• Plan and conduct business readiness activities such as drafting process documents, deploying SOPs, and knowledge banks for company reference• Draw up reports regarding various team operations in the company and pass them to top managementAnalysis on Field team data and oversees audit activities for the same• Manage Master clients database, Communicate with clients and evaluate their needs for any delivery and change request within the SLA• Serve as a guide to fresh employees to make sure they adhere to company rules and that the results of the various tasks meet company standard• Conduct Daily/Weekly/Monthly meetings with PAN India Clusters wise on different operational tasks, issues and on feedbacks• Assisting in interviewing, training, performance evaluation, promotion, and termination activitiesBudgeting and Implementing R&R program for workforce in PAN India level• Worked and Assisted Multiple projects in diverse functions• Liaise between various external agencies/stakeholders for efficient and timely execution of operations
Education
Raymond Memorial Higher Secondary School, West Bengal
ISC, Commerce
2004 — 2006
Raymond Memorial Higher Secondary School, West Bengal
ICSE, Business/Commerce, General
1992 — 2004
International Management Centre
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
2006 — 2010
The ICFAI University, Tripura
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
2012 — 2014
Skills
- Microsoft Basic
- Team Management
- Human Resource Development
- HR Operations
- Employee Relations
- Human Resources
- Training
- HR Project Management
- HR Strategy
- Human Resource Planning
- Customer Service
- Recruiting
- HR Policies
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