Gayathri Venkat

Senior Engineering Manager @Highspot

Seattle, WA, US

Part of a fast-paced hyper-growth team contributing to all the phases of customer product growth, related infrastructure development, and team expansion and concurrently, leading a legacy team through the enhancement of their product.Key Accomplishments:Technical- Led the development of Highspot’s AI-powered Engagement Genomics Saas product through all phases to General Availability while expanding the product adoption, from only internal to 400+ enterprise and smb customers across multiple data centers- Drove metric-driven optimizations for infrastructure components, increasing resource efficiency and optimizing cloud costs by 30%(using auto-scaling techniques, Kubernetes pod optimizations, and RDS optimizations) in collaboration with FinOps- Spearheaded and standardized observability metrics across the platform to enhance monitoring and performance-tracking capabilitiesPeople- Implemented strategic hiring initiatives, leading to the remarkable growth of the team by 400%+ while maintaining the retention rate.Process Improvements- Championed and successfully rolled out incident management processes, release deployment procedures, and hotfix deployment strategies for the entire pillar- Implemented agile methodologies and project management best practices, ensuring on-time and on-budget delivery. Established data-driven quality gating standards, reducing defects by 30% and increasing automated test coverage to 70%.Org level Initiatives- Revamped the interview structure across core engineering organization- Led the revamp effort of career-level profiling rubrics for the senior band of engineering org.