Gayathri Rana
Rmg Canada Business Partner @Tata Consultancy Services
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WORK HISTORY
Rmg Canada Business Partner @Tata Consultancy Services
Hyderabad, IN
RMG Business Partner for Canada region responsible for workforce planning, resource allocation, utilization management, stakeholder collaboration, and driving strategic talent alignment to support business growth and delivery excellence. Leading resource strategy and workforce governance for the Canada region, ensuring alignment between business demand and talent supply while enabling delivery excellence and profitability.Key Responsibilities:• Partner with Delivery Leaders and Business Units to drive strategic workforce planning and resource optimization• Manage end-to-end allocation lifecycle including demand fulfillment, deployment, and redeployment• Ensure high utilization, revenue assurance, and effective capacity planning• Collaborate with talent acquisition teams for niche skill hiring and fulfillment• Drive change management initiatives and workforce transformation programs• Monitor KPIs such as utilization, aging, and pyramid optimization• Support leadership with insights on resource strategy, forecasting, and risk mitigation• Govern compliance with internal RMG policies and regional workforce regulations• Regional ownership of resource management strategy• Stakeholder management with Delivery Heads, HR, and Recruitment teams• Demand forecasting and fulfillment planning• Utilization improvement and bench governance• Leadership reporting and workforce analytics• Talent redeployment and cost optimization
EDUCATION
CV Raman Junior College
Intermediate, MPC
Deeksha & Daffodils High School
Board of Secondary Education
Jawaharlal Nehru Technological University
Bachelor's degree, Electrical and Electronics Engineering
SKILLS
ABOUT GAYATHRI RANA
9 plus years of experience in network operations, delivery management, and technical recruitment across US and Canadian markets.• Expertise in managing Network Change Tickets (NCTs), Work Order Tickets (WOTs), and Bill of Materials (BOMs), ensuring compliance, accuracy, and minimal service impact.• Skilled in end-to-end delivery coordination, optimizing logistics, tracking shipments, and maintaining high customer satisfaction.• Proven success in full-cycle recruitment for IT and non-IT roles, handling US and Canadian work authorizations (H1B, EAD/OPT, TN, Green Card, T4, Open Work Permit).• Experienced in sourcing candidates via job boards and platforms including LinkedIn Recruiter, Dice, Monster, CareerBuilder, TechFetch, Indeed, TalentBin, and internal ATS systems.• Experienced in tools and systems including Gemini, Remedy, ADM, ATS platforms, and form automation/testing tools (Postman, Adecco Form Builder).• Strong analytical, organizational, and communication skills, with a track record of mentoring teams and improving operational efficiency.• Adept at process improvement, SLA compliance, KPI reporting, and ensuring timely execution of complex projects in fast-paced environments.
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