Gayathri R
SQL Developer | Level 2 Technical Support | Database Management & Troubleshooting
- Role
- Technical Support Engineer at TRANQUIL
- Location
- Kozhikode, KL, IN
- LinkedIn followers
- 500 followers
About Gayathri R
I am a results-driven IT professional with expertise in Level 2 technical support, enterprise applications, and database management. Currently, at Malabar Group, I play a key role in maintaining and optimizing critical business applications, including Order Management Systems (OMS), Vendor Management Portals (MPN), and ERP solutions. My focus is on ensuring system reliability, minimizing downtime, and enhancing user satisfaction.Key Skills & Expertise:Database Management – Proficient in SQL Server & MySQL for troubleshooting, optimization, and performance tuning.Technical Support & Troubleshooting – Resolving complex application issues efficiently to ensure smooth business operations.Software Testing & Deployment – Managing job scheduling, system errors, and new software releases.Collaboration & Data Analysis – Working with cross-functional teams to enhance system performance and provide data-driven insights.I am passionate about learning emerging technologies, solving complex IT challenges, and continuously expanding my skill set. I am always open to networking, industry discussions, and exploring new opportunities that align with my expertise in IT support, application management, and database administration. Let’s connect and discuss how we can collaborate!
Experience
Technical Support Engineer
May 2025 — Present · Kozhikode, IN
Education
SCMS SCHOOL OF ENGINEERING AND TECHNOLOGY
Master of Computer Applications - MCA
2020 — 2022
PROVIDENCE WOMENS COLLEGE, KOZHIKKODE
Bachelor of Science - BS
2017 — 2020
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