Gayathri Pyapili
Principal Technical Writer @Oracle
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WORK HISTORY
Principal Technical Writer @Oracle
Hyderabad, IN
Involved in creating documentation for supply chain management products in the portfolio of Oracle Fusion Cloud applications.• Plan, write, and deliver high-quality documentation for supply chain management products in the portfolio of Oracle Fusion applications• Demonstrate leadership by establishing effective processes for SCM products, fostering a shared sense of purpose, and structuring collaborative work• Define content strategy and information architecture for supply chain management product in the portfolio of Oracle Fusion applications• Drive the execution of the content strategy by directly contributing high-quality, user-focused technical content and coordinating the efforts of subject matter experts, reviewers, multimedia content producers, and other writers• Participate in UI reviews, which include UI labels, messages, strings, and seed data• Participate in UX reviews to provide feedback to UX designers and product managers• Mentor other writers and new hires on InfoDev tools and processes• Provide product overview sessions to new hires• Peer review other writers’ work on regular basis• Ensure that the customer bug count is iteratively reduced. Maintain the bug count statistics and provide monthly reports for use by senior management• Attend meetings such as scrum, scrum of scrums, cross-functional, and so on• Collaborate with content contributors, including product management and support• Lead the SCM team in reduction of support bugs for every release • POC from the SCM team for the organization-wide search engine optimization (SEO) effort• Lead an initiative to create videos for complicated and complex features and deliver product videos that address specific features, apps, and services for internal and external audience
EDUCATION
Indira Gandhi National Open University
Masters of Computer Applications
SKILLS
ABOUT GAYATHRI PYAPILI
I’m a Principal Technical Communication Specialist and Content Strategist with more than two decades of experience shaping customer‑centric documentation for large‑scale enterprise products.I specialize in building content strategies and information architectures that scale, with a strong focus on REST API documentation, UI/UX collaboration, and AI prompt usage to improve speed, quality, and consistency. I actively leverage generative AI to automate reviews, accelerate release documentation, and streamline day‑to‑day documentation workflows.At Oracle, I work closely with product management, UX designers, and engineering teams to ensure documentation is intuitive, discoverable, and aligned with real user workflows. I’m passionate about scenario‑based and conversational documentation, SEO‑driven help systems, and video‑based learning for complex features.I’m also a mentor and coach who enjoys growing writing teams, sharing best practices, and advocating for the voice of the customer. I thrive at the intersection of technology, user experience, and content design.If you’re looking for someone who can turn complexity into clarity—and do it efficiently with AI—I’d love to connect.
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