Gayasuddin
Senior Associate – Data Analyst @ Innodata
- Role
- Senior Associate Data Analyst at Innodata Inc.
- Location
- Bijnor, UP, IN
- LinkedIn followers
- 500 followers
About Gayasuddin
I’m a Product-focused Business Analyst with 2+ years of experience translating business…
Experience
Senior Associate Data Analyst
Oct 2024 — Present · Noida, IN
Spearheaded end-to-end data analysis for a large-scale AI data annotation team, tracking KPIs such as Quality Score, AHT/NHT, Occupancy, Utilization, Task Completion Rate, and Precision Score, driving a 15–20% improvement in operational efficiency for Meta’s AI projects.• Utilized Meta’s proprietary SRT annotation tool to extract and analyze annotator-level performance data, enabling accurate tracking of productivity and quality metrics across the team.• Built and maintained SQL-powered dashboards using Power BI and Excel, enabling real-time performance monitoring that allowed leadership to identify bottlenecks and reduce task delays by 25%.• Automated weekly and monthly reporting pipelines using Python (Pandas, NumPy), reducing manual reporting time by 35% and ensuring timely delivery of insights for stakeholder reviews.• Delivered actionable recommendations that led to a 30% reduction in rejected/skipped tasks and a 12% improvement in average handling time (AHT) across the team.• Partnered with Operations, QA, and Senior Managers to align insights with business goals, supporting SLA compliance and driving continuous process optimization.
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