Gavin Warnes
- Role
- Solutions Architect at ASAPP
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
Experience
Solutions Architect
Oct 2019 — Present · New York, NY, US
Recruited to design and deliver solutions powered by ASAPP’s industry leading AI technology to create superior chat experiences for customers and contact center agents of Fortune 500 companies- Formed collaborative technical partnership with a major US cable provider creating 40 API integrations to deliver a continuum of chat based automation for customers and agents alike - Consulted on integration of Javascript SDKs and expansion to new mobile chat channels - Rapidly deployed sales chat solution for a major international cellular provider through the customer’s website, Apple Business Chat, Google Business Messaging and SMS. Met aggressive delivery dates delighting the customer their sales agents and subscribers
Education
University of Southampton
BSc, Chemistry
University of Southampton
PhD, Chemistry
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