Gavin Pitchersky

Director, Customer Success @MuleSoft

Smyrna, GA, US
EMAILS
g••••••••@mulesoft.com
MOBILE NUMBERS
+14•••••••63

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WORK HISTORY

Dec 2019 — Present

Director, Customer Success @MuleSoft

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Atlanta, GA, US

EDUCATION

1999 — 2000

University of Georgia - Terry College of Business

Master of Business Administration - MBA

1991 — 1995

The University of North Carolina at Chapel Hill

BSBA, Business

ABOUT GAVIN PITCHERSKY

Through innovation, design, and implementation, I have often been called the glue that holds things together. With more than 19 years of leadership and hands-on experience, I design and deploy transformational solutions that drive savings, efficiencies, insight, security and improved customer experience. I am an adaptable, multi-disciplinary technology manager and consultant who works collaboratively, building strong relationships in organizations at all levels, from executives to tactical employees. With a strong background in business and process analysis, technology solution development and customer success, technology and business stakeholders rely on me as a highly effective, trusted advisor. I enjoy a dynamic, agile, results-driven work environment and have the capability to operate in unstructured settings. Consulting and leadership roles in a range of industries, including finance, insurance, vehicle manufacturing, e-commerce, health care, wireless, government and hospitality. Experience in functional design and/or implementation includes RPA, enterprise contact center communications, call and screen recording, call masking, ad serving, decision support, employee performance evaluation, PCI compliant payment portal, online payment tokenization, business intelligence, loan origination, point of sale, retail back office and CRM.

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