Gavin Pinchback
- Role
- Sr Director, Legal Affairs at T-Mobile
- Location
- Reston, VA, US
- LinkedIn followers
- 500 followers
Experience
Sr Director, Legal Affairs
Apr 2009 — Present
Lead the T-Mobile US team responsible for complying with legal demands for customer information. Manage the Legal Compliance function for T-Mobile US, Inc.(T-Mobile USA and Metro PCS, Inc. combined business units) including subpoena compliance, electronic surveillance, PSAP support, law enforcement outreach and custodial and expert witness testimony coordination. Report directly to Vice President of Legal Affairs/Chief Compliance Officer.* Decreased turnaround from 85 business days to under 10 business days in 7 months * Increased efficiency by 51% in two years * Reduced cost per demand processing by 42% in two years * Cut office supply spend by 75% via digitization in one year * Created standardized processes and policies * Significantly raised employee morale and career-path opportunities * Currently developing T-Mobile Sentinel, an online legal demand management system
Education
Cornell University
Certificate, Diversity & Inclusion
2019 — 2019
Cornell University
Certificate, Strategic Human Resources Leadership
2019 — 2020
Cornell University
Certificate, HR Analytics
2021 — 2021
University of Virginia
BA, Psychology, Sociology
1988 — 1993
University of Phoenix
Doctorate, Organizational Leadership
2017 — 2025
University of Phoenix
MAOM, Organizational Management
2000 — 2002
Northcentral University
Doctor of Philosophy - PhD, Psychology
2019 — 2021
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