Gavin Stephen Jeffries
Deputy General Manager – Airport Operations | Aviation Leader | 23+ Years Airline Ground Operations | Multi-Airport Network Management | Safety, IROPS & Operational Excellence
- Role
- Deputy General Manager at SpiceJet Limited
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Gavin Stephen Jeffries
Gavin Stephen Jeffries is an aviation operations leader with 23+ years of experience in airline airport operations, ground handling, and regional operational leadership across India, UAE and Thailand.Currently serving as Deputy General Manager – South with SpiceJet, he oversees airport ground operations across multiple states in India, ensuring operational efficiency, regulatory compliance and service excellence across the regional network.Throughout his career, Gavin has held progressive leadership roles including Regional Manager, Station Manager and Airport Manager, managing complex operational environments across domestic and international airports.His expertise includes airport startup operations, irregular operations management (IROPS), safety management systems (SMS), operational performance improvement and stakeholder coordination with aviation authorities.Gavin has extensive experience working with aviation regulators and airport authorities including the Directorate General of Civil Aviation, Bureau of Civil Aviation Security, and the General Civil Aviation Authority.During the COVID-19 pandemic, he successfully managed repatriation flights between India and the UAE, ensuring safe and efficient passenger movement during a critical global aviation disruption.Gavin holds multiple aviation certifications including AVSEC, DGR CAT 8, Safety Management Systems (SMS) certification and IATA Quality Management Systems (QMS) for Airlines.His leadership focus centers on operational safety, on-time performance, customer experience, and building high-performing operational teams across airline networks.
Experience
Deputy General Manager
May 2022 — Present · Chennai, IN
Deputy General Manager – South • Lead airport ground operations across five states in India • Manage performance of regional station managers and airport teams • Drive improvements in on-time performance, safety compliance and customer experience • Coordinate operational disruptions and irregular operations management • Ensure compliance with DGCA and aviation regulatory standards
Education
Loyola College
Bachelor of Science, Statistics
St. Bedes Anglo Indian Higher Secondary School
Higher Secondary
Loyola College
Bachelor of Science (B.Sc.), Statistics
1999 — 2002
Bureau of Civil Aviation Security
Basic Aviation Security Qualified, Basic Aviation Security
2012 — 2014
Kennedy High School
High School
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