Gavin Spence
Principal & Senior Product Manager @BBC
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WORK HISTORY
Principal & Senior Product Manager @BBC
Glasgow, GB
Lead product direction for BBC World Service and global news experiences serving 30M+ weekly users across 43 languages.Defined the 0→1 strategy for an integrated multilingual BBC News app, unlocking multi-year investment and enabling the creation of a new mobile team.Established a data-led experimentation framework supporting discovery at global scale where qualitative research was impractical.Delivered key engagement improvements:+22% time spent, 7% reduction in bounce rate,+20–25% page-level engagement, and measurable improvements in search visibility.Directed major election go-to-market and operational readiness efforts (UK & international), coordinating rehearsals, cross-functional teams, and complex data integrations.Coached and developed PMs, shifting teams toward discovery-first, hypothesis-driven product development.
EDUCATION
University of Cambridge
MPhil, Industrial Systems, Manufacture and Management
University of Glasgow
MEng, Product Design Engineering
The Glasgow School of Art
MEng, Product Design Engineering
SKILLS
ABOUT GAVIN SPENCE
Most of my work has been in complex environments, with lots of teams, competing priorities, and no obvious right answer. That’s where I tend to do my best work.I’ve spent the past 12 years building and scaling products across mobile, web and connected devices. That’s included everything from AI-enabled training tools and GPS running hardware to multilingual apps and large-scale news platforms used by more than 30 million people each week.Across those roles, I’ve found I’m most useful when helping teams make better decisions. That might be bringing clarity to a messy problem, improving how we approach discovery, or using data and experimentation in a practical way to move things forward.I’ve led product areas spanning multiple teams, worked closely with engineering and design to shape the right solutions, and supported PMs as they grow in confidence and capability.What motivates me most is building products that genuinely help people improve, whether that’s through better insight, clearer guidance, or systems that adapt as people progress.
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