Gavin Byrne
Global Technology Lead Security as a Platform @HSBC
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WORK HISTORY
Global Technology Lead Security as a Platform @HSBC
London, GB
EDUCATION
University of South Africa/Universiteit van Suid-Afrika
Business Administration
Rhodes University
Bachelor of Theology with Honours
SKILLS
ABOUT GAVIN BYRNE
I am a strategic transformation leader with 20+ years of experience driving complex, high-value change initiatives across global financial services. I deliver outcomes through strategic transformation — enhancing operational resilience, driving regulatory compliance, modernising digital platforms, and enabling measurable business value. Most recently, as Global Technology Lead for Security as a Platform at HSBC, I have led the transformation of customer authentication and digital identity verification across mobile, web, contact centre, and branch channels. I manage a $75M annual portfolio and a global team, driving platform resilience, innovation, and enhanced customer experience. Across my career, I have successfully delivered initiatives recognised internally and externally for operational recovery, resilience leadership, and customer-focused transformation — from leading HSBC’s post-Black Friday resilience programme, to modernising global ATM services, and simplifying digital onboarding journeys. I am passionate about simplifying technology estates, embedding agile and data-driven decision making, and fostering a culture of continuous improvement and collaboration. I am highly experienced in engaging with executive leadership, clients, and regulators — embedding strong governance into delivery, and aligning transformation initiatives with strategic business priorities. Certified in SAFe® 5 and PRINCE2, I bring deep expertise in cross-functional leadership, vendor management, and risk & compliance. I thrive in global, fast-paced environments where technology, people, and purpose meet to drive innovation and sustainable change.
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