Gavin Baldwin

Client Services Director @Broadridge

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2017 — Present

Client Services Director @Broadridge

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London, GB

EDUCATION

1994 — 1998

University of Wolverhampton

BA (Honours) Degree in French, Spanish and Linguistics, Romance Languages, Literatures, and Linguistics

SKILLS

Contact Center ManagementResource ManagementDelivering ResultsProgram ManagementTeam BuildingManagementContact CentersPerformance ManagementFinancial ServicesCrmOperations ManagementProject DeliveryService DeliveryBusiness AnalysisComplaint ManagementEmployee EngagementIncident ManagementAnalysisStrategyTime ManagementOperational ExcellenceLeadershipPerformance ImprovementVendor ManagementCoachingRelationship ManagementRisk ManagementTeam ManagementCall CentersProject ManagementOperational Risk ManagementGovernanceBusiness Process ImprovementHuman ResourcesTraining DeliveryBusiness TransformationCustomer ServiceProcess ImprovementBusiness ProcessStakeholder Management

ABOUT GAVIN BALDWIN

A dynamic and highly motivated Senior Director with a proven track record in client…

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Gavin Baldwin — Client Services Director at Broadridge in London, GB | Unifers