Gavin George
Art, Architecture, Drones
- Role
- Technical Support at Skydio
- Location
- Portland, OR, US
- LinkedIn followers
- 500 followers
About Gavin George
I understand the intricacies of sUAS users across all verticals - agriculture, mining…
Experience
Technical Support
Jan 2022 — Present
Provide technical support to customers for Skydio\'s drone products, including troubleshooting hardware and software issues and assisting with configuration and setup- Resolve customer inquiries and complaints in a timely and professional manner- Communicate effectively with customers to gather necessary information and provide updates on issue resolution- Assist with the development and maintenance of support documentation and resources- Collaborate with cross-functional teams to identify and resolve customer issues and improve product design- Demonstrate a high level of technical aptitude and understanding of drone technology- Consistently meet or exceed customer satisfaction goals and metrics- Maintain up-to-date knowledge of Skydio\'s products and industry developments through ongoing training and education- Possess experience in drone technology or unmanned aerial vehicle industry.
Education
San Francisco Art Institute
BFA
2005 — 2008
San Francisco State University
BA
2011 — 2013
Skills
- Project Management
- Strategic Planning
- Training
- Operations Management
- Social Media
- Transportation Planning
- Community Outreach
- Leadership
- Public Speaking
- Land Use Planning
- Marketing
- Management
- Team Building
- Urban Planning
- Data Analysis
- Event Planning
- Adobe Creative Suite
- Customer Service
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