Gautam Vaid
Product Strategy and Digital Transformation | Unilever | Global Order to Cash | Value first Mindset
- Role
- Senior Product Manager Global Order to Cash at Unilever
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Gautam Vaid
Hello! I am Gautam Vaid, a seasoned Product Leader and Digital Transformation Expert with over 12 years of experience in product management, IT strategy, and intelligent automation, primarily within the fast-moving consumer goods sector. My career has been dedicated to driving digital transformation initiatives, optimizing operational processes, and enhancing customer engagement through innovative technology solutions. I thrive in dynamic environments where I can leverage my expertise in product lifecycle management and stakeholder engagement to deliver impactful results.Throughout my career, I have successfully managed a multi-million Euro product portfolio, leading large-scale digital transformation projects that include SAP implementations and AI-powered automation. I have a proven track record of orchestrating global rollouts of innovative solutions, enhancing operational efficiency, and driving intelligent automation across various business processes. My core competencies include product strategy, supply chain IT solutions, and data-driven decision-making, which I utilize to shape business strategies and align product objectives with broader organizational goals.Key Achievements- Achieved a 20% reduction in operational costs through the implementation of automated processes within the Order to Cash framework- Led product strategy and integration efforts, resulting in a 60% increase in customer engagement within the first quarter post-implementation of digital channels- Streamlined the Bill to Cash cycle, improving order fulfillment accuracy by 5% and reducing customer service response times by 18%- Achieved 95% on-time delivery for all product releases and deployments across SEA, Middle East, Europe, and ANZ markets- Optimized product lifecycle management processes, resulting in a 40% reduction in development costs.
Experience
Senior Product Manager Global Order to Cash
Sep 2023 — Present · IN
In my current role at Unilever, I lead the product management, development, and delivery of the Customer Engagement Product Suite, focusing on integrating digital channels across the Bill to Cash lifecycle. I manage the end-to-end P&L for the product portfolio, ensuring alignment with market dynamics while overseeing product architecture, design, and testing. My responsibilities also include shaping business strategy, collaborating with global teams, and monitoring product performance to ensure timely delivery and customer satisfaction.Achievements:Achieved a 20% reduction in operational costs through the implementation of automated processes within the Order to Cash framework- Led the product strategy and integration efforts, resulting in a 60% increase in customer engagement within the first quarter post-implementation of digital channels in the Bill to Cash suite- Streamlined the Bill to Cash cycle, improving order fulfillment accuracy by 5% and reducing customer service response times by 18%.
Education
Indian Institute of Management Bangalore
EGMP, General Management
2019 — 2019
SRM IST Chennai
Bachelor of Technology - BTech, Computer Science
2009 — 2013
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