Gautam Mohan

About Gautam Mohan

With over 20 years of diverse experience spanning the military and corporate sectors, I currently serve as Head of HR Shared Services (Center of Excellence) at VOIS. My role focuses on leading HR operations with a strong emphasis on problem-solving, team management, and implementing HR policies to drive organizational success. My professional journey reflects a deep commitment to collaboration, strategic planning, and operational excellence. I am passionate about empowering teams, enhancing processes, and ensuring organizational growth. As a Six Sigma Green Belt, I bring a structured approach to optimizing HR functions and achieving impactful results.

Experience

1. HR Leader - Global HR Operations, Talent Acquisition and Business Partnering

   Amazon

   Mar 2017 — Present · Gurugram, IN

   Leading recruitment delivery for PAN India Amazon Customer Service catering for multiple businesses.• Key Responsibilities - Manager of manager, with a team size of 30 recruiters PAN India including two Senior and six Assistant Managers- Vendor performance evaluation- Managing all leadership stakeholders, business, capacity planning and training- Successfully delivered for multiple channels, voice (domestic and international) and non-voice- Strategized go to market plan ensuring competitive payouts for vendors /employee referrals schemes.HR Leader for Shared Services (Employee Lifecycle) and Customer Service in India supporting business across multiple verticals• Key Responsibilities - Develop robust talent management plans to attract, engage, develop and retain talent in critical roles and ensuring strong succession plans- Drive operational efficiency through initiatives on talent management, and talent engagement- Provide guidance and coaching on organizational and team design, location decisions, career pathing, performance management and capability-building in line with the organizational people strategy- Developing and enabling a long term vision for cultivating culture and growth - Act as a catalyst for change; guide and influence organizational design, development and change management solutions. Lead the implementation of organizational change from a people perspective

Education

• Army War College, Mhow

  Mid-Level Manager’s Command & Management Course

  2003

• DGR, Ministry of Defence, Govt of India

  Corporate & Industrial Security, Safety & Fire Protection Management, Security and Loss Prevention Services

  2014

• DAV College, Chandigarh

  Bachelor of Arts (B.A.), Economics & English Literature

  1989 — 1992

• Symbiosis Institute of Business Management, Pune

  Post Graduate Diploma in Business Administration, Human Resources Management & Personnel Administration

  2008 — 2010

• KV SAMBRE

  10th

  1985

• Symbiosis Institute of Business Management, Pune

  Post Graduate Diploma, Business & Corporate Law

  2011 — 2012

Skills

• Talent Acquisition
• Organizational Development
• Human Resources
• Project Planning & Budgeting
• Crisis Management
• Administrative Work
• Management
• Team Building
• Legal Compliance
• Logistics
• Training
• Process Improvement
• Security Management
• Analysis
• Defence
• Corporate Affairs
• Risk/ Crisis Management
• Service Operations - Facilities/Services Management
• Leadership
• Project Planning
• Strategy
• Networking
• Training & Organizational Development
• Compensation & Benefits Administration
• Logistics Management
• Supply Chain Management
• Command
• Operations Management
• General Administration
• Sop Preparation
• Facilities Management
• Army
• Human Resource Management (Hrm)
• Defense
• Personnel Management
• Physical Security
• Logistics Management - Logistics & Supply Chains
• Security
• Administration
• - General Management - Human Resources Management