Gautam Modur

Digital Transformation | Engineering | Relationship Management | Customer Success | Business Development

Role
Vice President of Customer Success - Strategic Accounts at Tech Mahindra
Location
San Francisco, CA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Gautam Modur

Armed with 19+ Years of experience within the Technology Industry across Products and Services companies, its needless to say that I have seen both sides of the Coin. I have experience across Telecommunication, Networking, Hi-Tech, New Media and Entertainment, Information Services and Banking and Financial Services industries. Proven track record of generating business, turnaround winning bids, and create unique business propositions and market identity for innovative solutions. I have carved a niche for myself in Consultative Selling & managing Customer Success with high client satisfaction. With Business Development, Product Management and Presales solutioning and consulting expertise, I bring in unique perspectives to sales management that has helped me in my career throughout.Techno Functional Knowledge- Device, Hardware and Mechanical, Embedded and Test engineering services with focus on Cellular and 5G- Digital Consulting, starting with identifying and improving Digital Journeys enabled by process and tech optimization - Digital Engineering Services - SaaS/Cloud Based Services - Mobility - Performance Engineering and test- Social Analytics - CDO/CMO IT and Tech offerings- Digital Supply Chain, Linear/OTT & Non-Linear /Brodcasting Media Technolgies- IP Infringement & Detection - Internet of Things (IoT) Domain- Telecom and Networking, Media & Entertainment, Publishing, BFSI/Capital Markets Skills- Sales and Business Development, Marketing, Relationship Management, Product Management, PreSales & Bid Management, Product Lifecycle Understanding, Market Analysis - Business

Experience

  1. Vice President of Customer Success - Strategic Accounts

    Tech Mahindra

    Apr 2022 — Present · San Jose, CA, US

Education

  • Visvesvaraya Technological University

    B.E., Electronics and Communications

    1998 — 2002

  • Symbiosis Institute of Management Studies

    MBA, Telecom Management, IT and Marketing

    2004

Skills

  • Pre-Sales
  • Consulting
  • Product Management
  • Sdlc
  • Solution Architecture
  • Product Development
  • Analysis
  • Marketing Strategy
  • Saas
  • Service Delivery
  • Technical Presales
  • Business Analysis
  • Market Research
  • Project Management
  • Requirements Analysis
  • Product Marketing
  • Product Management and Marketing

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Gautam Modur — Vice President of Customer Success - Strategic Accounts at Tech Mahindra in San Francisco, CA, US | Unifers