Gautam Singh
Customer Service Team Lead @YouLend
Slough, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jul 2025 — Present
Customer Service Team Lead @YouLend
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London, GB
EDUCATION
N/A
CAL STATE UNIVERSITY, EAST BAY
Business Administration; an emphasis in Marketing
SKILLS
Kpi DashboardsService-Level Agreements (Sla)ManagementData AnalysisCrmEmployee TrainingStrategic PlanningMicrosoft OfficeOrganizational DevelopmentPresentation SkillsCustomer Relationship Management (Crm)Cross-Functional CollaborationsZendeskTaxonomyPersonal DevelopmentContent ManagementGoogle AdwordsCustomer Service ManagementLeadershipContent DevelopmentCoachingKpi ReportsConstructive FeedbackBusiness DevelopmentProject ManagementCross-Functional Team LeadershipHiringMicrosoft ExcelRoot Cause AnalysisRoot Cause Problem SolvingCommunicationGoogle AnalyticsEscalation ResolutionCustomer ServiceCsatOnboardingKpi ImplementationProduct ManagementCustomer SupportCustomer Experience
ABOUT GAUTAM SINGH
Customer Experience Executive | SaaS & FinTech Operations | Global Support Leadership |…
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