Gautam Thakur
Senior Supply Chain Leader – E2E Planning | Customer Service & Logistics | S&OP | Operations Excellence
- Role
- Head of Customer Replenishment India at Reckitt
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Gautam Thakur
Strategic Supply Chain & Customer Operations leader with 9 years of progressive experience driving large‑scale transformation, E2E planning excellence, omni‑channel customer service, and high‑complexity logistics operations for a $1Bn+ FMCG business. Proven success in P&L impact, network optimization, S & OP leadership, and digital supply chain modernization across manufacturing, distribution, customer service, and demand/supply planning.Adept at steering multi‑node supply chains, enhancing OTIF & forecast accuracy, reducing NWC, and leading high‑performing cross‑functional teams. Strong track record of improving service KPIs, delivering structural cost savings, and building future‑ready operating models across India’s complex FMCG ecosystem.Targeting leadership mandates in E2E Planning, Customer Service & Logistics, and Integrated Supply Chain Management.
Experience
Head of Customer Replenishment India
Jul 2024 — Present · Gurugram, IN
Education
Department of Management Studies, IIT Delhi
Master of Business Administration (MBA), Business Administration, Management and Operations
Maharaja Agrasen Institute Of Technology, Delhi
Bachelor of Technology (B.Tech.), Computer Science
2011 — 2015
Skills
- Problem Solving
- Html
- Microsoft Office
- Windows
- C
- Programming
- C++
- Microsoft Powerpoint
- Sql
- Microsoft Word
- Market Research
- Powerpoint
- Microsoft Excel
- Computer Science
- Management
- Business Strategy
- Java
- Teamwork
- Account Management
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