Gautam Singh
Engineer @Tech Mahindra
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WORK HISTORY
Engineer @Tech Mahindra
Hyderabad, IN
Provided L1/L2 technical support for network and infrastructure issues across multiple clients.Assisted in troubleshooting network connectivity, system outages, and performance bottlenecks.Collaborated with cross-functional teams to ensure 24/7 service availability.Documented incidents, resolutions, and created knowledge base articles for future reference.
EDUCATION
AISDM Foundation
ADCA, Computer Science
Amity University
Master of Computer Applications - MCA, Computer Science
ABOUT GAUTAM SINGH
Enthusiastic Technical Assistance Center (TAC) Engineer with a solid foundation in networking technologies and a passion for delivering exceptional customer support. CCNA certified professional with a commitment to continuous learning and staying updated with the latest industry trends. Proficient in SQL, Java, and skilled in Management Information Systems (MIS). Graduate of Amity University with a Master\'s in Computer Applications (MCA), equipped with a blend of theoretical knowledge and practical skills.
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