Manish Gautam

WORK HISTORY

EDUCATION

SKILLS

ABOUT MANISH GAUTAM

A seasoned IT Manager with 15 years of experience in fast paced regional and global (USA & Poland) environment. Driving and laying strategy for design, development, implementation and support of Business Applications, Information Systems, IT Infrastructure, and Process Improvements across multinational organizationsCERTIFICATIONS: PMP, ITIL V3 Foundation, ITIL V3 Intermediate, CCNA.PROFILE SUMMARY:• IT Business Partner / Project Management: Performed requirement gathering from business, vendor selection, validating POC, App. Integration, pilot testing, user training, implementation, supplier coordination for smooth operation & support. Proficient in using PM tools like Asana, Bitrix24, Gantt etc.• Strategic Planning: Rich experience in engaging with top management for evolving strategic vision, driving change, building IT roadmap, infusing new ideas, implementing emerging technologies for the long-run, and taking enterprise system performance & productivity to next level.• Steered the successful roll-out of processes / digital transformations while defining scope, setting timelines, analyzing requirements, prioritizing tasks, identifying dependencies, evaluating risks• Management Experience: Built high performing and motivated collaborative teams.• End User Support: Ensured un-interrupted functioning of IT systems, software, and services, as per the defined policies and SLAs, including servers, network devices, websites, end user devices, hardware/ software upgrades, back-up and restore services.