Gautam Harshe

About Gautam Harshe

Dynamic senior delivery leader with a proven track record of driving $100M+ in revenue and managing P&L for Infrastructure, Cloud, and Security practices with a workforce of 15,00+ professionals. Brings extensive experience across application development, data warehousing, infrastructure services, public cloud, and cybersecurity, delivering large-scale transformation programs for enterprise clients. Recognized for building and scaling Cloud & Security functions, driving cloud transformation, operational excellence, and secure service delivery at scale. Executive leader for enterprise GRC, overseeing 12+ ISO certifications, SOC Type I & II, and PCI-DSS compliance, while managing advanced security operations including SIEM, SOAR, and brand risk management. Entrepreneurial leader with a strong record of practice incubation and growth, having built a Remote Infrastructure Management (RIM) practice from the ground up at Rolta, scaling the team from 10 to 300 professionals and achieving 45% year-over-year revenue growth to $25M. Known for designing innovative global delivery models that enable rapid scaling, cost efficiency, and sustained business growth while strengthening client trust.Experienced in transforming delivery through extreme automation in managing infrastructure operation. Built GenAI/Agentic AI automation platform to take the infrastructure operation to an autonomous operation.

Experience

1. Sr Director & Head- Infrastructure, Cloud & Cybersecurity

   NTT DATA

   Oct 2019 — Present · Mumbai, IN

   Responsible for managing P&L of $100M managed infrastructure practice, including managing the $75M budget. • Achieved $2M Y-o-Y cost optimization through extreme automation through GenAI & Agentic AI. • Achieved additional 10% cost optimization through resource pyramid rationalization. • Established a Tier-2 delivery center in Mangalore, driving 15% higher ROI through cost optimization and scalable delivery operations.• Achieved NPS of 85+ consistently for 5 consecutive years, was on top in NTT DATA APAC region.• Established GRC function and Technical Center of Excellence to enhance service management & service quality• Led strategic initiatives for launching new services and aligning delivery models, growing the revenue base by $10M annually, with growth trajectory of 15+%.

Education

• M. S. University

  M. Sc, PG. D.C.A, Statistics, Computer Application

  1987 — 1992

Skills

• Program Management
• Data Warehousing
• Service Delivery
• Business Analysis
• Global Delivery
• Consulting
• Pre-Sales
• Software Project Management
• Itil
• IT Strategy
• Outsourcing
• Requirements Analysis
• Sdlc
• Solution Architecture
• Vendor Management
• IT Service Management