Gautam Sivaraman

Chief Delivery Officer @Access Healthcare

Chennai, TN, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2021 — Present

Chief Delivery Officer @Access Healthcare

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Chennai, IN

Accountable for end to end delivery of Large Customer base with key focus on continuous improvement, organic growth and enriched customer experience!

EDUCATION

1981 — 1985

Chinmaya Vidhyalaya

High School, Science group

2002 — 2004

AIMA Delhi

PGDM, Operations Management and Supervision

1986 — 1990

Mangalore University

Bachelor of Engineering (BE), Chemical Engineering

2002 — 2002

ACME Chennai

One Year Certification course for "Capable Manager", affiliated to OUBS, UK, General Management

SKILLS

Business Process ImprovementPre-SalesProcess ManagementPeople ManagementAnalyticsBusiness StrategyProgram ManagementOutsourcingSaasTalent ManagementResource ManagementSlaTransition ManagementHealthcare ManagementTeam ManagementOffshoringTalent AcquisitionProcess ExcellenceMisEmployee EngagementWorkforce ManagementCall CentersBusiness DevelopmentProject ManagementRequirements AnalysisPerformance ManagementCrmSourcingVendor ManagementBusiness ProcessBusiness Process Re-EngineeringQuality ManagementOperational ExcellenceLeadershipQuality AssuranceBpoTrainingChange ManagementProcess ImprovementCross-Functional Team Leadership

ABOUT GAUTAM SIVARAMAN

I believe in and follow \"simple living and high thinking\'\'. Honesty & integrity are other valuable assets I have. I communicate what I am convinced of and I work only where I can make a difference.A highly accomplished professional with over 25 years of cross-functional experience in managing Business Development and Operations with an overall business perspective. Areas of expertise include:Strategic Planning, Large scale Operations Management, Employee Engagement, Leadership Development, Management Training, Operational Analytics, WFM, P&L, CRM, Business Development, Sales Forecasting, Supplier Management, Business Negotiations, Cost Control, Revenue Expansion, Key Account Management, Techno Commercial Operations, Market Intelligence, SaaS, Team Building & LeadershipComprehensive experience of managing large scale operations. An out-of-the-box thinker with an expertise for managing overall Business Operations, Business analytics, Global WFM, key account management, enhancing business volumes, achieving revenue & profitability norms.Energetic leader known for ability to envision & create successful outcomes in complex / multicultural environment.CORE STRENGTHS Global Business focus on overall operationsObjective, results driven, logical and disciplined Strong Team builder and Servant Leader/ facilitatorHigh adaptability to change

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Gautam Sivaraman — Chief Delivery Officer at Access Healthcare in Chennai, TN, IN | Unifers