Gauri Shankar
Management Consultant | Digital Strategy & Transformation | MBA-XLRI
- Role
- Business Consultant at Tech Mahindra
- Location
- Pune, IN
- LinkedIn followers
- 500 followers
About Gauri Shankar
An XLRI MBA graduate offering 14 years of rich and qualitative experience in Business…
Experience
Business Consultant
Sep 2021 — Present · Noida, IN
Rich experience in implementing Agile methodology, outlining problems, identifying opportunities and solutions, and spearheading process re-engineering; expertise in leading business process automation and reducing SLAs to enhance customer experience• Championed agile practices within the organization, leading to increased adoption of Scrum & improved project outcomes• Led a team of 6 Business Consultants engaged in various chapters, technologies, and functions of Telstra• Facilitated Scrum events, including Sprint Planning, Daily Standups, Sprint Reviews, and Retrospectives, resulting in improved team communication and delivery for more than 100 delivery leaders and capabilities• Developed several Jira Boards, Project Boards, Structure Boards, Confluence Pages, Kanban Boards, etc. for the team while serving as a SPOC for Jira and Confluence requirements and inquiries• Led continuous improvement efforts by conducting retrospectives, analyzing metrics, and implementing process enhancements that increased team productivity by 20%• Led the Payphones Cleaning Initiative comprising 10+ epics and received appreciation from the Senior Leadership Team for timely completion and cost savings
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