Harshit Gaur
Customer Success | IMT Ghaziabad | Azira
- Role
- Manager, Customer Success at Azira
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Harshit Gaur
As a Manager of Customer Success at Near, I create and launch effective onboarding…
Experience
Manager, Customer Success
Mar 2022 — Present · Bengaluru, IN
Create and launch 3 session Onboarding framework for new customers. 100% CSAT of customers who went through the framework. • Managing enterprise class clients in EMEA and APAC• Built out Product Usage Dashboard to notify sales representatives for cross-sell/up-sell opportunities along with keeping track on renewals
Education
Madhav Institute of Technology and Science, Gwalior
Bachelor of Engineering - BE, Electrical Engineering
2013 — 2017
Bhartiyam Vidhya Niketan
Class 11-12, Science
2010 — 2012
Institute of Management Technology, Ghaziabad
PGDM, Marketing
2017 — 2019
St. Peter's School
Class 10
2004 — 2010
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