Gauresh Pratap Singh
Customer Success & Operations Leader | GTM Strategy & Ops | SaaS Solutioning Expert | Driving Growth & Excellence | Ex Yatra & Southall Travels | Six Sigma Green Belt
- Role
- Customer Success Manager at MakeMyTrip
- Location
- Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Gauresh Pratap Singh
I specialize in building the operational backbone that fuels SaaS revenue growth. With a…
Experience
Customer Success Manager
Jun 2022 — Present · Gurugram, IN
Client Success | Team Management | Process Improvement | Client Onboarding & Implementation | Key Account Management | Tech Integration | Internal stakeholder Coordination | GTM strategy & Ops.Providing end to end support to our corporate clients from Lead Generation/Qualification, Onboarding to maintaining relationships with empathy timeliness & transparency. Coordinating with Internal stakeholders i.e Tech, Finance, Flight & Hotel teams for successful delivery. Contributing to business strategy development. Responsible for operational excellence, renewal enablement & high quality reporting & insights.
Education
Singhania University
Bachelor of Science - BS
2010 — 2013
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