Gaurav Rekhawar
Digital Marketing Manager| Product & Marketing Communication | Retention Manager | Marketing Automation | CRM Marketing |ASO
- Role
- Customer Retention Manager at Deep Rooted
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Gaurav Rekhawar
Experienced CRM Manager with a proven track record of maintaining customer relationship…
Experience
Customer Retention Manager
Mar 2023 — Present · Bengaluru, IN
Spearheaded the development and implementation of the organization\'s CRM strategy, aligning it with overarching business objectives and long-term goals- Comprehensive Customer Journeys: Implemented diverse customer journeys, reactivation campaigns, gamification strategies, and nurture programs- Multi-Channel Communication Strategies: Developed and executed highly effective multi-channel communication strategies, leveraging platforms such as Push Notification, WhatsApp, SMS, Email Marketing, and other channels- Resource Allocation & Budget Management: Managed the CRM budget, strategically allocating resources for various CRM activities and technologies, optimizing spending- Partnership and Enhancement: Collaborated with third-party vendors and technology providers to enhance CRM capabilities and technologies, leading to streamlined processes and improved customer experience- Cross-Functional Collaboration: Worked closely with executive leadership, marketing, sales, IT, and other cross-functional teams to integrate CRM initiatives into the overall business strategy, ensuring alignment and maximizing impact- Data-Driven Decision-Making: Leveraged analytics and data-driven insights to understand customer behavior, preferences, and trends.
Education
Christian College of Engineering and Technology Bhilai.
Bachelor of Engineering - BE
2014 — 2018
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.