Gaurav Narale

About Gaurav Narale

Staff-level AI leader and hands-on engineer with 12+ years building and scaling machine learning, generative AI, and advanced analytics systems across telecom, fintech, e-commerce, and consumer tech. Experience spans LLMs, RAG, multi-agent workflows, forecasting, recommendation systems, and real-time decisioning, with a consistent track record of measurable business impact.Designs and ships end-to-end AI solutions: from problem framing and data strategy to model development, orchestration, deployment, and observability in production. Recent work includes AI-powered text-to-insight assistants, RAG knowledge systems, and multi-agent workflows using LangChain/LangGraph on platforms like Snowflake Cortex AI, GCP Vertex AI, AWS SageMaker, and Databricks MLflow.Leads and mentors ML engineers and data scientists while staying deeply hands-on with Python, SQL, PyTorch, Spark, REST APIs, and cloud-native MLOps. Comfortable orchestrating multiple LLMs, designing robust data and feature pipelines, and implementing monitoring frameworks for model health, drift, and reliability.Bridges executive stakeholders, product, and engineering to translate ambiguous business problems into scalable AI roadmaps. Known for driving experimentation cultures (A/B testing, uplift measurement), advancing technical rigor, and aligning AI investments with revenue growth, cost optimization, and customer experience.Core domains: Generative AI, LLMs, RAG, agentic systems, forecasting and optimization, recommendation systems, pricing and revenue optimization, marketing analytics, and enterprise AI/ML platforms.

Experience

1. Staff Ai Gen Ai Engineer (Sr Manager, Data Science Genai & Advanced Analytics)

   HCLTech

   May 2022 — Present · Austin, TX, US

   Designed and deployed an AI-powered text-to-insight assistant on Snowflake Cortex AI, enabling business users to query complex datasets conversationally and accelerating decision cycles- Built multi-agentic workflows using LangGraph and LangChain, combining specialized retrieval, analysis, and validation agents to automate multi-step operational and analytics processes- Orchestrated multiple LLMs (Snowflake Cortex, OpenAI, Hugging Face models) to deliver context-aware analytics, summarization, and workflow automation for enterprise stakeholders- Fine-tuned LLMs using Databricks MLflow and Unity Catalog to improve recommendation and insight quality, while enforcing governance and lineage across models and data assets- Developed RAG-based and NLP knowledge assistants on GCP Vertex AI to reduce support ticket resolution time and improve information retrieval across internal knowledge bases- Designed and deployed classification, NLP, anomaly detection, and forecasting models as scalable REST APIs on AWS SageMaker with Docker/Kubernetes, CI/CD, logging, and monitoring- Led a team of ML engineers and data scientists, providing architecture guidance, code reviews, mentoring, and career development aligned with organizational goals and AI strategy- Collaborated with data engineers and platform architects to design robust Spark/Databricks-based ETL and streaming workflows powering real-time and batch ML systems- Implemented monitoring frameworks for model health, drift detection, and adversarial behavior shifts, improving responsiveness and reliability of production decisioning systems- Communicated analytical insights, model performance trends, and AI roadmap recommendations to leadership, influencing strategic planning and operational investments.

Education

• Syracuse University

  MS, Chemical Engineering

• Somalwar High School

  SSC

  1985 — 1995

• Shri Shivaji Science College

  HSC

  1995 — 1997

• Nagpur University

  BTech, Chemical Engineering

• Imperial College London

  MBA, Entrepreneurship/Entrepreneurial Studies

Skills

• Mobile Applications
• Software Development
• Strategy
• E-Commerce
• Analysis
• Marketing Strategy
• Competitive Analysis
• Saas
• Mobile Marketing
• Integration
• Business Development
• Project Management
• Salesforce.com
• Product Management
• Sdlc
• Mobile Devices
• Data Mining
• Requirements Analysis
• Cloud Computing
• Enterprise Software
• Web Analytics
• Search Engine Marketing (Sem)
• Marketing
• Business Analysis
• Email Marketing
• Analytics
• Business Intelligence
• Entrepreneurship
• Leadership
• Sql
• Lead Generation
• Vendor Management
• Google Analytics
• Agile Methodologies
• Management
• Software Project Management
• Crm