Gaurav M.
Associate Director - Servicenow Consulting & Implementation Coe @LTIMindtree
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WORK HISTORY
Associate Director - Servicenow Consulting & Implementation Coe @LTIMindtree
Noida, IN
Directing end-to-end delivery of ServiceNow Projects, helping clients operationalizing ITSM, ITOM, ITAM, SPM, CSM, HRSD, and GRC modules of ServiceNow.
EDUCATION
Sikkim Manipal University - Distance Education
Master of Business Administration - MBA, IT & Finance
Integral University, Lucknow, Uttar Pradesh
Bachelor's degree, Computer and Information Sciences and Support Services
SKILLS
ABOUT GAURAV M.
I specialize in delivering end-to-end ServiceNow projects that encompass ITSM, ITOM, ITAM, SPM, HRSD, and GRC-IRM, enabling streamlined IT operations and driving automation through cutting-edge AI technologies.With a proven track record of successfully steering global projects, I excel at managing and executing complex programs with precision and efficiency. My leadership has consistently delivered transformative outcomes, earning the trust of diverse stakeholders.I have extensive experience working onsite across the EU, engaging directly with C-level executives to align technical solutions with strategic business goals. This ability to build trusted relationships at the highest levels ensures seamless integration of business priorities with digital transformation initiatives.Having led projects across diverse sectors—including pharma, manufacturing, financial services, banking, and insurance—I bring a unique blend of technical expertise, strategic insight, and a people-first approach to problem-solving. My commitment to excellence drives me to deliver solutions that empower organizations to achieve their full potential. Let’s connect if you\'re looking for a leader who can navigate the complexities of ServiceNow modules, drive continuous improvement, and deliver world-class IT services.
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