Gaurav M.

About Gaurav M.

As a Director of Quality Engineering & Assurance with 19+ years of experience, I specialize in building high-performing, scalable QE teams that partner with Product, Engineering, and Operations to accelerate delivery without compromising quality. I’ve led enterprise test automation transformations, introduced predictive quality dashboards, and brought defect leakage to all-time lows while improving release velocity by 30–50%. I collaborate cross-functionally on DevOps, SRE, platform governance, and intelligent test strategy to ensure quality is not a gatekeeper — but a driver of business value. With a robust skill set in Responsible AI and Organizational Change Management, the QA strategies we implement are not only innovative but also ethically grounded. We have successfully integrated comprehensive test automation suites that uphold the highest quality standards, demonstrating a steadfast dedication to operational efficiency and client satisfaction. Got an opportunity to work on various technologies and platforms like SaaS and Cloud, work with Service based, Product based, Fin-Tech, Investment Banks, Stock Exchanges, Retail Giants, Accounting softwares like Nucleus - FinnOne, Infosys - Finacle, Intuit - QuickBooks. My expertise encompasses manual and automation testing, test management, risk management, strategic test planning, release management and change control. I am proud to hold multiple NCFM certifications in derivatives, stocks, and corporate actions, as well as an Executive MBA from the University of Delhi. Additionally, my experience as a Scrum Master and Agile Champion has fostered collaboration and innovation within geographically dispersed teams. I am passionate about driving quality and operational efficiency, and I look forward to connecting with like-minded professionals who share a commitment to excellence in the QA domain. Now exploring VP/Head of Engineering roles where I can scale quality and reliability functions across geographies, unify DevSecOps pipelines, and tie quality metrics directly to customer outcomes. Let’s connect if you\'re looking for someone to drive engineering excellence through data, empathy, and delivery-focused quality leadership.

Experience

1. Director

   Mercer

   Oct 2020 — Present · Delhi, IN

Education

• Air Force Bal Bharati School

  10+2

  1986 — 1999

• Faculty of Management Studies - University of Delhi

  Executive MBA

  2018 — 2020

• Delhi

  MCA

  2002 — 2005

• Shri Ram College of Commerce (SRCC)

  B.Com (Hons.)

  1999 — 2002

Skills

• Sql
• Quality Center
• Unix
• Test Strategy
• Requirements Analysis
• Regression Testing
• Software Project Management
• Team Management
• Sdlc
• Business Analysis
• User Acceptance Testing
• Software Development
• Hp Quality Center
• Qtp
• Software Quality Assurance
• Agile Methodologies
• Xml
• Test Automation
• Web Services
• Test Management
• Manual Testing
• Pl/Sql
• Test Planning
• Requirements Gathering
• System Testing
• Quality Assurance Processes
• Test Estimation
• Testing