Gaurav Majithia

About Gaurav Majithia

Creative Thinker | Problem Solver | Street Smart | Global TAM of the Year FY25I am a strategic Digital Transformation leader with over 15 years of experience spanning the Automotive, Insurance, Banking, and Retail sectors. I specialize in bridging the gap between complex business requirements and cutting-edge technical solutions, currently managing a high-value portfolio of ~$19M ARR.My career is defined by a \"do whatever it takes\" mindset. I have evolved from development to managing critical IT infrastructure and €1M MES migrations to leading enterprise customers through the next frontier of automation: the transition from traditional RPA to Agentic Process Automation (APA) and Generative AI. I don\'t just advise on strategy; I build. Recently, I developed AI Agents that delivered a collective productivity gain of 55 hours per month for my internal team.What I bring to the table:Strategic Value: Proven track record of delivering 15-17% performance improvements and significant cost savings through bot optimization and intelligent solution design.Innovation: Designer of a patentable Intelligent Auto-Healing and RPA Health Monitoring Solution.Leadership & Mentorship: Experienced in leading diverse global teams and empowering others through knowledge sharing and proactive problem-solving.Technical Versatility: Expert in Automation Anywhere (A360), Automation Anywhere EKB (AI Agent & RAG Platform), UiPath, and Microsoft Power Automate, backed by deep roots in IT Infrastructure, SQL Server, and.NET development.Beyond my technical expertise, I have a proven track record of mentoring and training employees, both within my team and at an organizational level. I believe in empowering others with knowledge and skills to drive collective success.I thrive in collaborative, multicultural environments where I can drive measurable business value and lead the next wave of innovation through automation and AI.Core Expertise: Agentic Process Automation (APA) • GenAI & AI Agents • Digital Transformation Strategy • RPA Center of Excellence (CoE) • Enterprise Account Management • IT Operations • Project Management (PRINCE2/Scrum)

Experience

1. Technical Account Manager Lead

   Automation Anywhere

   May 2025 — Present

Education

• University of Mumbai

  Bachelor's degree, Information Technology

  2005 — 2008

• Indira Gandhi National Open University

  Post Graduate Diploma, International Business

Skills

• Sql
• Microsoft Project
• Asp.net
• System Deployment
• Digital Strategy
• Servers
• Itil
• Active Directory
• Windows Server
• Dynamic Host Configuration Protocol (Dhcp)
• Office Automation
• Internet Information Services (Iis)
• IT Operations
• IT Business Strategy
• Team Management
• Service Delivery
• Business Analysis
• Vendor Management
• Troubleshooting
• Microsoft Sql Server
• Requirements Analysis
• Vmware
• Infrastructure
• Information Technology
• Operating Systems
• Virtualization
• Hyper-V
• IT Strategy
• Sharepoint
• Data Center
• IT Service Management
• Project Management
• Dhcp
• System Automation
• Iis
• Server Administration
• Scrum
• Vbscript