Gaurav Kumar
Business Operations Analyst – Data & Process Optimization | Executive MBA | B.Sc(H) Mathematics | Data Science Enthusiast | Driving Business Decisions with Analytics
- Role
- Customer Support Back End Operations at Lindström
- Location
- Faridabad, HR, IN
- LinkedIn followers
- 500 followers
About Gaurav Kumar
I am a business and customer operations professional with 6+ years of experience across marketing, startup operations, data breach services optimization and customer service. I combine domain expertise with analytical skills to drive customer satisfaction, operational efficiency, and business growth.I’m pursuing an Executive MBA and completing a Data Science certification, enabling me to bridge business strategy with data insights.
Experience
Customer Support Back End Operations
Apr 2025 — Present · Delhi, IN
Ensuring a smooth customer experience through accurate data management, order processing, and service coordination. Supporting cross-functional teams, resolving queries, and maintaining efficient backend operations to drive customer satisfaction.
Education
University of Delhi
Master's degree, Buddhist Studies
J.C. Bose University of Science and Technology, YMCA
Executive MBA, Business, Management, Marketing, and Related Support Services
University of Delhi
B.SC, Mathematics honours
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