Gaurav Jha

Process Manager @Hirecoder Ai Inc

Bhopal, MP, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2021 — Present

Process Manager @Hirecoder Ai Inc

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Bhopal, IN

Led agile teams in planning, executing, and delivering projects with iterative sprints, ensuring timely completion and adaptability to changing requirements.Managed end-to-end project lifecycle from initiation through delivery, coordinating cross-functional teams to meet project scope, timeline, and quality objectives.Facilitated Scrum ceremonies including daily stand-ups, sprint reviews, and retrospectives to promote continuous improvement and team collaboration.Developed and maintained detailed project plans, risk registers, and status reports to keep stakeholders informed and aligned with project goals.Implemented process improvements and standardized workflows to enhance operational efficiency and reduce project delivery cycle times.Monitored key performance indicators (KPIs) to track operational performance and project outcomes, driving data-driven decision-making.Collaborated with stakeholders across departments to ensure seamless communication and alignment of project objectives with business goals.Trained and mentored team members on agile principles, project management best practices, and operational protocols to build high-performing teams.

EDUCATION

N/A

The Maharaja Sayajirao University of Baroda

Certificate Course, Hotel Management & Catering Services

N/A

Gujarat University

Master of Arts - MA, English Language and Literature, General

N/A

National Institute of Business Management (NIBM) Global

Executive MBA, Business Administration, Management and Operations

N/A

Gujarat University

Bachelor of Arts - BA, English Language and Literature, General

ABOUT GAURAV JHA

I have around 9 years of experience in incident management and service operations…

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