Gaurav Jaiman

About Gaurav Jaiman

Voice AI Engineer | Conversational AI Systems Expert | Enterprise Voice SolutionsSpecialized in building production-ready voice AI agents that handle complex business operations from hotel bookings to restaurant support. I create conversational systems that seamlessly integrate speech, telephony, and multi-LLM reasoning to deliver exceptional customer experiences.CORE EXPERTISE- Voice AI Development (Little Horse, Ultravox, Pipecat)- Multi-LLM Integration (GPT-4o, Llama, Gemma, Gemini)- Voice Synthesis & TTS (Cartesia, ElevenLabs)- Telephony Systems (Twilio, Plivo, Telnyx)- WebRTC, Outbound/Inbound Calling Solutions- RAG Systems & Vector Database Implementation- Real-time Voice Processing & Speech RecognitionENTERPRISE IMPACT:Built production voice AI agents for industry leaders- HOTELOGIX hotels, 100+ countries): End-to-end voice hotel booking agent handling reservations, concierge services, and payment processing- URBANPIPER restaurants, 30+ countries): RAG-powered voice support system for restaurant operations and customer serviceTECHNICAL ARCHITECTURE:I architect sophisticated voice AI pipelines that combine multiple LLMs for reasoning, advanced voice synthesis for natural speech, and robust telephony infrastructure for seamless customer interactions.WHAT I BUILD:Production voice agents that don\'t just understand speech—they execute complex business workflows, maintain conversation context across multiple touchpoints, and integrate with existing enterprise systems.

Experience

1. Ai Developer

   Quibble Ai

   Jun 2025 — Present · Jaipur, IN

   HOTELOGIX Voice Booking Agent (Global PMS Leader - Hotels, 100+ Countries)• Architected end-to-end voice hotel booking system handling reservations, concierge services, and payment processing.• Built multi-modal conversation flows supporting outbound/inbound calls and WebRTC integration.• Implemented sophisticated voice recognition and natural language understanding for complex booking scenarios.• Integrated payment gateways and hotel management systems for seamless transaction processing.• Deployed across Hotelogix\'s global network, processing thousands of voice bookings daily.URBANPIPER General Support System Restaurants, 30+ Countries)• Developed RAG-powered voice support agent for restaurant operations and customer service.• Built intelligent knowledge retrieval system accessing restaurant menus, policies, and operational data.• Created context-aware conversation flows for order management, menu inquiries, and support tickets.• Implemented multi-language support for global restaurant chain operations.Technical Implementation:• Voice AI Stack: Little Horse, Ultravox, Pipecat for real-time voice processing.• Multi-LLM Integration: GPT-4o, GPT-4o Mini, Llama, Gemma, Gemini for specialized reasoning tasks.• Voice Synthesis: Cartesia and ElevenLabs for natural, human-like speech generation.• Telephony Infrastructure: Twilio, Plivo, Telnyx for enterprise-grade calling solutions.• Real-time Communication: WebRTC implementation for seamless voice interactions.Impact: • 40% reduction in human agent workload through intelligent voice automation.• Processing voice interactions daily across multiple enterprise clients.

Education

• Amity University Rajasthan, Jaipur

  Bachelor of Technology - BTech, Computer Science

  2021 — 2025