Gauravi Agrawal
Team Lead - Customer Success @Exly (YC W19)
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WORK HISTORY
Team Lead - Customer Success @Exly (YC W19)
EDUCATION
Madhav Institute of Technology and Science, Gwalior
Bachelor of Engineering - BE, Biotechnology
IMT CDL Ghaziabad
PGDM (Executive), Strategy
ABOUT GAURAVI AGRAWAL
With over 5 years of experience, I specialize in building and nurturing high-value client relationships, optimizing customer journeys, and driving sustainable growth. Proven expertise in strategic account management, onboarding, and upselling to enhance client satisfaction and retention. Skilled in cross-functional collaboration and implementing data-driven strategies to deliver measurable results.Currently: Team Lead - Customer Success at EXLY, leading teams to simplify and grow businesses.Formerly: Spearheaded market expansions and scaled operations at Zomato, fostering strong partnerships and driving business growth.Passionate about empowering teams and delivering exceptional customer experiences. Let’s connect to explore how I can contribute to your organization’s success!
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