Gaurav Gupta

About Gaurav Gupta

Results-driven professional with dual master’s degrees in Business Administration and Business Analytics, and a Bachelor’s in Business Administration with a focus on Finance and Technology. I have extensive experience in operations project management and business analytics, leveraging data to drive revenue growth and optimize processes. Currently I am a Price Quality Operations Analyst at Expedia, where I enhance tax accuracy for over hotels and optimize processes. My previous roles at T-Mobile, Zillow, and Pitchbook involved implementing data-driven strategies that significantly improved customer retention, pricing accuracy, and team efficiency. Let\'s connect to explore how my skills can add value to your network.

Experience

1. Operations Analyst, Hotel Taxes

   Expedia Group

   Nov 2023 — Present · Seattle, WA, US

   Streamline and maintain operational workflows ensuring the accuracy and compliance of hotel tax data across Expedia’s partner properties using SQL, Excel, and Salesforce.• Develop and automate end-to-end reporting dashboards in Salesforce that improve operational visibility, reduce manual touchpoints, and enable leadership to make faster, data-informed decisions.• Lead continuous improvement initiatives focused on documentation, workflow optimization, and stakeholder communication, driving efficiency gains and improving onboarding consistency.

Education

• The University of Texas at Dallas

  Master of Business Administration - MBA, Operations Research

• University of Washington

  Bachelor of Arts in Business Administration, Finance, Technology and Innovation Management

  2011 — 2015

• The University of Texas at Dallas

  Master of Science - MS, Business Analytics

Skills

• Time Management
• Public Speaking
• Powerpoint
• Microsoft Excel
• Teamwork
• Event Planning
• Adobe Photoshop
• Windows
• Microsoft Word
• Photoshop
• Microsoft Office
• Social Media
• Leadership
• Mac Os
• Research
• Java
• Indesign